Eliminate Customers On Hold

Call us today for a FREE demonstration at (877) 311-6602 or 
visit our website www.justpressone.com for more information
on why we should be your back off support center.

Eliminate Customers On Hold

It is simple to keep your customer informed of their service call progress at a very low cost per call while reducing repetitive administrative processes.

Here are a few places “robo” calls/text messages work for you:

  • Customer calls your office and gets your personalized greeting
  • Our system lets the customer know how many callers are waiting “You are caller no 3”
  • Customer is given the choice to wait or get a callback when its your turn
  • If customer elects to receive the callback option – their phone number is confirmed
  • Customer disconnects call and waits for callback
  • When its the customer’s turn an available trained agent is selected 
  • Customer’s confirmed phone number is dialed while agent waits
  • The connection is completed and your customer is served
  • If for any reason the customer does not answer the call, a voice mail message is left with specific instructions on when and how to return the call


Visit Our New Website Click here to see Awesome Facts about JPO.

Did you know that the ServiceBench Business Management Software   enables service companies that provide field or on premise service to maximize the operational productivity of their work force and is scalable for any business size, in virtually any industry and provides users the flexibility to easily configure the software to run their businesses the way they want to.
 
Field technicians have mobile access to proven tools that enable them to manage their schedules and job details, access product triage information and research and order parts with seamless real time connections to your company’s preferred suppliers.  Plus, office staff get near instant job updates and can visually see each technician’s location for intelligent emergency job scheduling and assignment.
 
 Watch this video to see it in action. We think you’ll be surprised.

Lots of great technology coming your way, keep in touch with JustPressOne.

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