In House Employee vs Outsourcing Customer Service
How do you estimate your in-house call center cost? Make sure to take into account janitorial wages, recruiting costs, paid vacations, and insurance along with the hourly wage. We know the information will not be easy to get, but once you have it, you will be able to make better decisions. Eliminate hiring and training CSR’s forever!
Did you know that the ServiceBench Business Management Software enables service companies that provide field or on premise service to maximize the operational productivity of their work force and is scalable for any business size, in virtually any industry and provides users the flexibility to easily configure the software to run their businesses the way they want to.
Lots of great technology coming your way, keep in touch with JustPressOne.