Industries
At JustPressOne, we combine people, process, and technology to deliver smart, scalable support for the businesses that keep the world running.
Your trusted workforce solutions partner. We connect businesses with exceptional talent and provide comprehensive staffing services tailored to your needs.
Seamless Communication, Expert Escalation Handling, Accurate Parts Coordination, and Reliable Back-Office Support — All in One Place.
Professional handling of customer inquiries, follow-ups, and outbound outreach.
Coordinating with partners to secure timely and accurate repair approvals.
Providing reliable assistance with daily office operations and administrative tasks.
Accurate identification and verification of required parts, with efficient coordination to confirm availability, pricing, and completion.
Expert resolution for complex concerns, ensuring timely solutions and a positive customer experience.
At JustPressOne, we combine people, process, and technology to deliver smart, scalable support for the businesses that keep the world running.
Founder of JustPressOne
President & CEO
Chief Operating Officer
Vice President of Sales
IT Manager
Director of Engineering
Business Partner
1972
Janice Starts first Key Punching Company
1983
First Warranty Claims Data Entry for Sanyo-Fisher
1989
KeyPrestige. Inc is founded
2004
KPI is acquired by ServicePower
2010
Janice Starts JustPressOne (JPO)
2014
JPO takes its First Phone Calls for Dan Marc Appliance
2015
Hire our first employee Carmen
2018
JPO goes to the Philippines
2020
JPO leveraged its WFH experience to accelerate growth during covid
2021
100 employee mark
2022
First ever JPO Xmas Party
2023
JPO hits 200 employees
2024
At nearly 300 employees, JPO brings Carmen and Val to YEP
2025
JPO starts first ever JPO Experience, Running Club
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Everything you need to know about JustPressOne. Can't find the answer you're looking for? Please chat to our AI powered assistant, Auggie.
We provide 24/7 multi-lingual contact center services and a wide range of administrative support functions for our clients across multiple industries. Our goal is to deliver reliable, scalable, and cost-efficient support so businesses can focus on growth while we handle their customer experience and back-office operations.
We utilize modern cloud-based communication platforms, CRM systems, and integrated support tools to ensure secure, real-time, and seamless client communication across voice, chat, email, and other digital channels.
Our team leverages standardized workflows, trained specialists, and proprietary support systems to process warranty claims across multiple brands. This ensures accuracy, compliance with each brand’s requirements, and faster resolution for end-customers.
Our strengths include a highly trained workforce, 24/7 availability, multi-lingual support, proven quality performance, industry experience, and scalable technology-driven operations designed to support client growth.
Testimonials from those who have worked and partnered with us.
